Your Sales, Service, and Ownership Questions, Answered

Whether you are comparing the GV70 and GV80 for a New Hampshire household that takes winters seriously, researching what the Electrified G80 offers over its combustion counterpart, or trying to understand what the Genesis Experience actually includes, this page covers the questions Manchester-area buyers ask most.
Location and Hours
Where is Genesis of Manchester located? +
Currently at 1477 South Willow Street, Manchester, NH 03103. Full sales and service hours are listed on the dealership's contact page.
Is Genesis of Manchester building a new facility? +
Yes. A new standalone facility is under construction on South River Road in Bedford, NH, dedicated exclusively to Genesis sales and service. The current South Willow Street location continues serving clients during the transition. Contact the dealership for current project updates.
Models and Inventory
What Genesis models does Genesis of Manchester carry? +
Genesis of Manchester carries the full Genesis lineup: the G70, G80, G90, GV60, GV70, GV80, and GV80 Coupe, Electrified GV70. You can view the full inventory here.
How does the GV80 compare to the GV70? +
The GV80 is a full-size luxury SUV with available third-row seating, a larger interior, and a higher payload capacity, suited to buyers who regularly carry passengers or want more presence. The GV70 is a more compact sport SUV with sharper handling and a lower entry price, better suited to buyers who want dynamic performance in daily use. Both share the same foundational Genesis driver-assist technology and warranty coverage.
How does the Genesis G80 stand out among luxury sedans? +
The G80 offers a longer standard warranty than most luxury sedans, an interior built above its price point, and standard AWD on most configurations, which is well suited to New Hampshire winters. The Electrified G80 adds battery-electric power without compromising interior space.
What driver assistance features come standard on Genesis vehicles? +
Highway Driving Assist II, forward collision avoidance with pedestrian and cyclist detection, blind spot collision avoidance, rear cross-traffic collision avoidance, surround-view monitor, and a digital instrument cluster. Higher trims and electrified models add remote smart parking assist, navigation-based smart cruise control, and over-the-air software update capability. The sales team at Genesis of Manchester can confirm the standard suite for the specific model you are considering.
What is Genesis Certified Pre-Owned and what does the program cover? +
Genesis Certified Pre-Owned is one of the most thorough programs in the luxury segment. CPO vehicles include an extended limited warranty from the original in-service date, the remainder of the powertrain warranty, long-term roadside assistance, and a CARFAX report with no record of total loss, structural damage, airbag deployment, odometer rollback, or branded title. A per-visit deductible applies under the powertrain warranty. View full program details here.
Service and Maintenance
Does Genesis of Manchester offer Genesis Service Valet? +
Yes. For new Genesis owners, Service Valet is complimentary for a set period from the original purchase date. A valet collects your vehicle from home or office, brings it to the service center, and returns it when complete. A courtesy replacement vehicle is provided if needed during the service period. Coverage area and conditions vary. Schedule Service Valet here.
How do I schedule service at Genesis of Manchester? +
You can book a standard service appointment online or arrange a Service Valet pickup at your preferred time. Current service hours are listed on the dealership's contact page. For urgent inquiries, the service team is available by phone as well.
What does Genesis maintenance include? +
Genesis vehicles use full synthetic oil at intervals specified in the owner's manual. Every factory-recommended service visit at Genesis of Manchester includes multi-point inspections, brake checks, tire rotations, and fluid top-offs, all performed using genuine Genesis OEM parts by trained technicians.
Financing and Trade-In
What financing options are available through Genesis Financial Services? +
Genesis Financial Services offers flexible options for new and certified pre-owned Genesis purchases, including retail financing, lease agreements, and balloon financing. Rates and terms vary by credit profile, model, and current Genesis promotions. Submit a credit application online before your visit.
How does the trade-in process work at Genesis of Manchester? +
Start with the trade-in valuation tool at genesisofmanchester.com for an estimated value, then bring your vehicle in for a quick physical appraisal. The final offer can be applied directly toward a new or CPO Genesis purchase, and there is no obligation to buy.
Can I schedule a test drive at home or at a location of my choice? +
Yes. Genesis Concierge is Genesis's complimentary personal shopping service, and the team at Genesis of Manchester can arrange a test drive at your home, office, or any location that works for you. If you prefer the traditional showroom experience, schedule a visit here.
Does Genesis of Manchester offer military or loyalty incentives? +
Genesis of Manchester participates in the Genesis Military Personnel Program, which is available year-round. Genesis Motor America also periodically offers loyalty incentives for owners trading in a current Genesis vehicle. The sales team can confirm which programs and incentives are currently available when you visit or call ahead.
About the Dealership
What is the Genesis warranty? +
Every new Genesis comes backed by a comprehensive warranty package: a bumper-to-bumper warranty, a long-term powertrain warranty, and multi-year unlimited-mileage roadside assistance. EV battery coverage is provided on electrified models. The powertrain coverage is among the longest standard terms offered by any luxury brand. View full warranty details here.
What is the Genesis Experience? +
The Genesis Experience is Genesis Motor America's suite of ownership programs designed to make every aspect of ownership more seamless. It includes Service Valet for convenient vehicle pickup and return, roadside assistance, Genesis Concierge for personal purchasing support and test drive coordination, and access to Connected Services. Learn more about the Genesis Experience here.
What is AutoFair Automotive Group? +
Founded in 1991, AutoFair Automotive Group has operated in New Hampshire and Massachusetts for more than 30 years across eight locations representing Genesis, Ford, Toyota, Volkswagen, Subaru, Hyundai, and Honda. More at autofair.com.
Still have a question?
The team at Genesis of Manchester is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.