Genesis of Manchester
Confirm Your Genesis Is
Recall-Free.
Enter your VIN for an immediate check against the national recall database. If a repair is needed, our Manchester service team will take care of it at no cost to you.
The Standard You Expect
A Genesis Should Perform Flawlessly. Let's Make Sure Yours Does.
Genesis is built to a demanding standard. When a component falls short of that standard after production, Genesis issues a recall and makes the repair at no cost. A VIN check takes less than a minute and confirms whether your vehicle needs any attention.
Uncompromised Safety
Genesis recalls can involve advanced driver assistance systems, airbag components, fuel delivery, and more. Each one represents a commitment from Genesis to bring the vehicle back to its intended standard, regardless of when it was built.
Preserve Its Worth
An open recall is visible on vehicle history reports and can affect both trade-in and private sale valuations. Resolving it now, at no expense, maintains the distinction your Genesis carries and its value when the time comes to move on.
Fully Covered
Federal law requires Genesis to repair any safety recall defect at no cost to the owner, covering parts and labor in full. There is no mileage threshold, no age limit, and no ownership requirement. You will not receive a bill of any kind.
The Process
Simple Steps.
Exceptional Service.
Locate Your VIN
Your 17-character VIN is found on the driver's side dashboard near the windshield, on the door jamb sticker, or on your registration and insurance documents.
Run Your Check
Enter the VIN in the tool above. It queries NHTSA's live database and returns any open recall campaigns specific to your vehicle in a matter of seconds.
Reserve Your Visit
If something comes up, contact Genesis of Manchester to schedule service. Our team will confirm part availability and arrange an appointment at your convenience.
Leave Fully Resolved
Our Genesis-certified technicians complete the repair with genuine parts. The recall is documented and closed, and there is nothing to pay when you depart.
We Are at Your Service
Genesis of Manchester Is Ready to Take Care of You
If your VIN shows an open recall, our team will handle the repair with the thoroughness and attention your Genesis deserves. Certified technicians, genuine parts, and no cost from start to finish.
Recall Questions, Answered
What Genesis Owners Ask Us Most
Straightforward answers to the questions we hear most from Genesis owners in Manchester and across New Hampshire.
How do I find out if my Genesis has an open recall?
The most direct method is to enter your VIN in the lookup tool at the top of this page. It searches NHTSA's live recall database and returns results specific to your vehicle's identification number, not just your model or trim. Genesis is also required to notify registered owners by first-class mail when a recall is issued, so keeping your registration current with your state DMV is worthwhile.
Is there any charge for a recall repair on my Genesis?
None whatsoever. Federal law mandates that Genesis cover the full cost of any safety, compliance, or emissions recall repair, including both parts and labor. This applies without exception, regardless of your vehicle's mileage, age, or how many previous owners it has had. If you paid out of pocket for a repair that was subsequently covered by a recall announcement, you may be eligible for reimbursement. Our service advisors can assist you with that inquiry.
My Genesis drives and feels perfectly normal. Is a recall still relevant?
Yes, and this is a point worth taking seriously. Recalls frequently involve defects that produce no perceptible symptoms during normal driving until a failure event occurs. The absence of warning signs is not an indication that a vehicle is unaffected. Checking takes under a minute and carries no cost. The only outcome is knowing where you stand.
I purchased my Genesis pre-owned. Does the recall still apply?
It does, in full. Recall entitlement is tied to the vehicle's VIN, not to who originally purchased it. Whether your Genesis was purchased new, certified pre-owned, or through a private sale, any open recall on that VIN qualifies you for the same no-cost repair. Enter your VIN above to check.
Is there a window of time in which I must act on a recall?
Safety, compliance, and emissions recalls carry no expiration date. The no-cost repair is available for the lifetime of the vehicle, regardless of how much time has elapsed since the recall was issued. Genesis Customer Assistance Programs are a separate category and may carry eligibility windows based on time or mileage, so review any correspondence you have received to identify which applies to your situation.
Must the repair be performed at an authorized Genesis dealer?
Yes. Recall repairs are only eligible for the no-cost program when performed at an authorized Genesis dealership. Independent service centers, regardless of their reputation, are not authorized to perform recall work under Genesis's program. Genesis of Manchester is a fully authorized dealership with Genesis-certified technicians and genuine parts on hand.
What if parts for my recall repair are not currently available?
Parts supply for newly issued or high-demand recalls can be limited in the early stages. If we are not yet equipped to complete your repair, we will register your vehicle and notify you as soon as parts become available. For recalls with an elevated safety risk, we ask that you speak directly with our service team so we can discuss appropriate next steps for your specific situation.
Recall information is provided for informational purposes only and sourced from the NHTSA National Recall Database. Genesis of Manchester is an authorized Genesis dealership located in Manchester, NH. All recall repairs are performed by Genesis-certified technicians at no cost to the vehicle owner as required by federal law. © Genesis of Manchester.
